Terms & Conditions
# No goods delivered to you which are in accordance with the agreement will be accepted for return by us without our prior written approval (in accordance with our returns authorisation procedure) and on terms to be determined at our absolute discretion.
# If we agree to accept any such goods for return you will be liable to pay a handling charge of (15%) of the invoice price. Such goods must be returned by you to us carriage-paid and in the original packaging.
# Goods which are in accordance with the agreement and are returned without our prior written approval may at our absolute discretion be returned to you or stored at your cost without prejudice to any other rights or remedies we may have.
# All orders are carefully checked before despatch. Occasionally, items are damaged, defective or unacceptable and we will make every effort to rectify the situation.
# We will do our best to ensure that you are fully satisfied with your purchase.
# If the goods are damaged in-transit or faulty, please notify us within 48 hours of receiving them.
# Keep all the packaging material; we will arrange to have the item returned at our expense. You will be given the option to have the product replaced at no charge to you on a convenient date or to have a full refund. This does not affect your statutory rights.
# Refunds will be given at the discretion of the Company Management
# Where applicable, transaction charges (4.5%) levied by worldpay for on-line transactions via our website will be deducted from the credit total. (not applicable to cheques, postal orders and bank transfers).
# Variations in description or specification